Τhe course aims to introduce students to the fundamental concepts of Quality Control and Quality Assurance – Accreditation. Upon successful completion of the course, students will have acquired the following knowledge and skills:
- Tools and techniques for quality control.
- Sampling methods and the design of sampling inspection plans.
- Supplier evaluation.
- Customer satisfaction measurement and questionnaire design.
- Quality Management Systems and an overview of standards (ISO, EN, HACCP).
- Quality certification, internal audits, external audits, and certification bodies.
- Organization of testing and calibration laboratories, metrology, and the International System of Units (SI).
- Testing methods, calibration and verification of measuring systems, calculation of measurement uncertainty, and measurement traceability.
- Laboratory accreditation and the management requirements of the ISO/IEC 17025 standard.
- Experimental Design and Analysis of Experiments (DOE), including documentation of experimental procedures, completely randomized designs, and factorial experiments.
This course provides students with both theoretical knowledge and practical skills in quality management, laboratory quality systems, accreditation procedures, and experimental design methodologies.
Professors
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